FREQUENTLY ASKED QUESTIONS
HOW CAN I CONTACT DISCO DOLPHIN?
Send us an inquiry through our contact submission form found under the contact tab! Additionally you can send us an email at DiscoDolphinVTG@gmail.com or send us a DM on Instagram!
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WHERE ARE YOU BASED OUT OF?
Just outside of Charlotte NC!
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HOW DO I STAY UP TO DATE ON POP UP SHOPS?
Be sure to follow our instagram and twitter account! We post updates on both frequently regarding our pop up shop schedule!
WHERE DO YOU FIND YOUR ITEMS?
Literally everywhere from all over the world- we are constantly sourcing! There isn't any one specific place we get our pieces!
WHAT IS THE RETURN POLICY?
At this time, we do not accept online returns, exchanges or cancellations.
Keep in mind, you are purchasing authentic vintage clothing that has been hanging out on this planet probably longer than you have! Therefore, these garments are by all means, not going to be flawless! If you have any particular questions or concerns about any items..feel free to contact us!
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WILL ITEMS BE RESTOCKED?
Some boutique items are restocked regularly, but if it's a super rare vintage piece it's unlikely...so if you see it and like it and want it, ya better grab it while ya can!
IS EVERYTHING YOU SELL VINTAGE?
90% of our merchandise is authentic, sustainably sourced vintage. The other small portion of items we sell are ethically curated through various small businesses, handmade / up-cycled by us, purchased from you, etc! Detailed information about each product we carry can be found in its description!
ARE YOUR ITEMS FROM A SMOKE FREE / PET FREE ENVIRONMENT?
Smoke free, abso-freakin-lutely! Pet free, ehhh not so much! We strongly recommend anyone with severe pet allergies to use their best judgement of their allergy prior to ordering & wash their garments upon receiving them!
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WHERE DO YOU NORMALLY POP UP TO SHOP IRL?
We are based in the Charlotte NC region & try our best to pop up in as many exclusive vintage markets as possible within that surrounding area. We are known to frequent: Charlotte, Raleigh & Mooresville the most, but be sure to check out our events calendar for any shopping experiences near you!
WHAT FORMS OF PAYMENT DO YOU ACCEPT AT POP UPS?
We try to make it as easy as possible to shop with us IRL, so we accept: Cash, Card or Apple Pay!
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WHY CANT I FILTER BY SIZE ON YOUR WEBSITE?
Vintage clothing sizing is VERY weird! What something is labeled isn't always how it fits in modern day sizing. We don't filter by size for the reason that doing so may make you miss out on a gem that would fit you! We list the size in the title of the listing so it's easy to know right away as you're scrolling. The real answer however is within the measurements provided! We strongly encourage you to grab something out of your closet that fits you well & compare measurements on that garment laying flat, to the measurements of our listings!